Hi there, and thanks for visiting Pet Pals Dundas!
As a Dundas resident, born and raised, I'm really happy to be taking care of pets in the Dundas and Hamilton area. As a long-time employee at the Dundas Pet Valu, I was grateful to be able to make the transition in 2006 from hearing about people's pets in-store, to engaging with them on a daily basis. Now, on top of extensive experience with dog-training and nutrition for both dogs and cats (and to a lesser degree, small animals and fish), I am certified in Pet First Aid, and have my certification in Animal Nutrition through the University of California. I'm also insured and bonded through Binks, under one of the most comprehensive Pet Sitters policies in Canada - Margaret.
The co-founder of Pet Pals Dundas, Paul, is also certified in Pet First Aid and is similarly insured and bonded. Originally from Smooth Rock Falls, in Northern Ontario, Paul has extensive experience with dog handling and animal care. He also represents the francophone contingent of Pet Pals to help us serve local French-speaking individuals, families and communities better! (... or talk to your dog in French, if you so desire...)
As for the mindset behind the care we provide companion animals, while we definitely love dogs and cats (who doesn't?), it takes more than having an affinity for animals to provide high-quality care. Offering this service brings a tremendous amount of responsibility, and we have to be ready to think and act appropriately in a myriad of situations. We also have to be reliable and attuned to the specific requirements set out by owners; everyone has different expectations for the care of their dogs and cats, and providing consistent care is key.
Finally, a central tenet of our service is to be flexible and available. Life is hectic and everyone has days that take an unexpected turn (having to stay late at the office, car breaking down, last-minute date - it happens!) so we go the extra mile to be around when our clients need us.
Thanks again for visiting our site, and we hope to get a chance to meet you and your furry companions!
Yours in pet-care,
Margaret and Paul